Contact information
Last Updated: September 4, 2026
Contact VeloraBloom
Thank you for shopping with VeloraBloom.
Founded in 2023, VeloraBloom is dedicated to offering elegant and romantic hair accessories designed to bring a refined finishing touch to everyday outfits and special occasions.
Our customer service team is available to assist with questions about products, orders, shipping, returns, refunds, and general store information.
Customer Support
For customer service inquiries, please contact:
Email: support@velorabloom.shop
Phone: +1 250 307-3211
When contacting us about an existing order, please include your order number and the email address used to place the order whenever possible. This helps us locate your purchase and assist you more efficiently.
Business Information
Business / Store Name: VeloraBloom
Website: velorabloom.shop
Established: 2023
Business Address:
13714 Ponderosa Way
Coldstream, BC V1B 1A4
Canada
Telephone: +1 250 307-3211
Customer Support Email: support@velorabloom.shop
Order Support
For questions concerning an order, please provide relevant details such as:
- Your order number.
- The name used to place the order.
- A brief description of your question or issue.
- Photos when reporting a damaged, defective, or incorrect product.
Please avoid sending sensitive payment information, such as complete credit card numbers, by email.
Returns and Refunds
VeloraBloom offers eligible customers free returns and refunds within 30 days of delivery, subject to our Return & Refund Policy.
Please contact us before returning an item so we can provide the appropriate instructions.
Shipping
We provide free worldwide shipping, with an estimated standard delivery timeframe of 7–10 business days after dispatch.
Please review our Shipping Policy for complete information regarding delivery estimates, international orders, customs, delays, and tracking.
General Inquiries
For questions regarding our products, policies, or website, you may contact us using the email address or telephone number above.
We appreciate your interest in VeloraBloom and look forward to assisting you.