Shipping policy

Last Updated: September 4, 2026

At VeloraBloom, we strive to make receiving your order simple and convenient. We are pleased to offer free worldwide shipping on orders placed through velorabloom.shop.

Free Worldwide Shipping

Standard shipping is FREE to destinations worldwide where delivery service is available.

There is no minimum purchase requirement for standard free shipping unless otherwise stated during a specific promotion.

Order Processing

Orders require processing before shipment. Processing includes payment verification, order preparation, quality checks where applicable, packaging, and transfer to the shipping carrier.

Processing time is separate from the estimated delivery timeframe.

You will receive shipment information when available after your order has been dispatched.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 business days

Business days generally exclude weekends and public holidays.

The estimated timeframe begins after the order has been processed and dispatched and is provided as an estimate rather than a guaranteed delivery date.

International Shipping

We ship internationally to destinations supported by our carriers and fulfillment network.

International shipments may be subject to customs inspections, import procedures, or local regulations. These procedures may occasionally result in delays beyond our estimated delivery timeframe.

Unless expressly stated otherwise at checkout, customers are responsible for any import duties, taxes, customs charges, or other government-imposed fees that may apply in their destination country.

Tracking Your Order

When tracking is available, tracking information will be provided after your order ships.

Please allow time for the carrier's tracking system to update after shipment confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error after placing your order, contact us immediately at support@velorabloom.shop.

We will attempt to update the information when possible, but we cannot guarantee changes after an order has entered fulfillment or been shipped.

Additional shipping costs resulting from an incorrect or incomplete customer-provided address may be the customer's responsibility where permitted by law.

Delayed Orders

Occasional delays may occur because of circumstances outside our reasonable control, including:

Customs processing.
Severe weather.
Public holidays.
Carrier disruptions.
High seasonal shipping volumes.
Local postal delays.
Transportation interruptions.

If your order appears significantly delayed, contact our customer service team and we will assist you in reviewing its status.

Lost or Damaged Packages

If tracking indicates an unusual issue, your package appears lost, or your order arrives damaged, contact us promptly.

Please provide your order number and relevant information or photographs so that we can investigate the issue and determine an appropriate resolution.

Multiple Packages

Orders containing multiple items may occasionally be shipped separately due to inventory or fulfillment arrangements. As a result, packages may arrive at different times.

You will not be charged additional standard shipping fees when we choose to split an eligible order into multiple shipments.